Support

 Customized implementation

The Covalent CRM implementation team comes to your office to customize the software to your needs and management approach.

Analysis of your business processes and customization of Covalent CRM parameters
Boasting extensive experience in management systems implementation, the Covalent CRM implementation team analyzes in detail your business processes, needs, and management approach. This analysis is key to customizing the parameters of the software to your specific needs and thoroughly adapting it to your business.

Implementation and training
During the implementation process, our specialists completely configure your system, import and integrate all data to Covalent CRM, and provide ground staff training. A customized training guide is also provided to ensure the autonomy and performance of each user.

Rigoroux utilization tracking

To optimize use and ensure that Covalent CRM meets the objectives set at the start of each project, Covalent CRM provides ongoing utilization rate tracking and notifies you in the event of an abnormally low rate.

Fast and efficient technical support available

Covalent CRM technical support is provided by means of a ticket system to handle requests quickly. Whether you have a technical problem or a general question, our bilingual technicians and programmers are available to respond and act immediately.

Contact our technical support team at : This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-877-696-4472